Membership

You can join Elite program for free via Eddy Home & electronics website or using in- store digital enrollment.

You must own a valid and verified KSA mobile number to become a Elite program member.

To activate your new Elite membership you must confirm your email address or mobile number within 30 days from signup date.

If your new membership is not activated within 30 days, all collected points in your membership account balance will expire.

We may require membership details and preferences update every six months to ensure that we are communicating the tips and/or offers suitable for you.

 

How to join Elite membership?

To enjoy the benefits of Elite Membership (such as earn and redeem points) you have to be enrolled in the program.

We will send you membership  details through your preferred channel.

Data Protection

We apply a strict privacy policy where your information will be protected and never shared with any third party without your prior permission.

Return Policies

If you return a product for a refund, we will deduct the number of points collected from your Elite Membership account. Return will not be accepted unless customer provides the original invoice or the invoice number available in Eddy stores.

Collecting Points

With every purchase in Eddy, you will collect points that gets credited to your membership account within 24 hours from the transaction time. Extra points can be collected from Elite Membership points boosting offers.

Points calculations as follows:

Elite Member

With purchase of SR10 you will be earning 1 point

Elite Plus Member

With purchase of SR10 you will be earning 1.5 point

Elite Gold Member

With purchase of SR10 you will be earning 2 points

Points can be collected on all items purchased from the Eddy- Home & Electronics stores and Eddy - Electronics

Points can be collected during promotions.

You can claim transaction points that has not been added to your membership account within one week from the transaction date using the transaction receipt.

Points can’t be collected on transactions paid for using vouchers.

Points can’t be collected on redeemed points with transactions paid for in full or partially using redemptions.

Redeeming Points

To redeem your points, your Elite Membership must be activated.

Once you reach 1000 Points, you will be eligible for redemption. Minimum redemption value is 50 SAR.

United Eddy Company and its partners reserve the right to verify membership ownership during points redemption by requesting photo ID (national ID).

Points Expiry

Collected points on active memberships are valid for 12 months for every purchase made.

Points collected on new non active memberships are valid for 30 days only.

General Terms

Noncompliance to these terms and conditions, misusing membership benefits or providing false information will result in terminating the membership.

United Eddy Company and its partners can cancel, withdraw or alter Elite Membership program, including these terms and conditions, any Elite Membership clubs or any Elite Membership membership, at any time without prior notice.

United Eddy company reserves the right to withdraw or cancel any or all of the Elite Membership Cards issued; refuse to award Elite points; refuse the right to redeem Elite points collected for any branch of these conditions or failure to pay for the purchases without prior notice.

By using your Elite membership card in any of the Program’s participating outlets for the purpose of earning Elite points , you automatically provide acceptance of the Program along with its rules, terms and conditions, which are subject to amendment from time to time.

Your membership of the Program can be revoked or refused if you are involved in any act of fraud, shoplifting, cheating with or without cause and without notice. The membership can also be revoked if you are found to be involved in any sort of misuse of the Elite Membership Card. In this given scenario all your existing Elite points on the Elite Membership Card shall also stand cancelled and cannot be redeemed.

United Eddy reserves the right to modify or close the Program, or to change, cancel or withdraw any of the terms and conditions, without assigning any reasons whatsoever at any point of time at its own discretion. It reserves the right to discontinue Program memberships - existing or new – permanently or temporarily. The participating outlets and Program Partners may also change from time to time, at the discretion of Eddy. Eddy will use reasonable efforts to include up-to-date and accurate information on the website www.eddy.com.sa for any such change, cancellation, addition, withdrawal or modification. It is your responsibility to carefully read, agree with and accept these terms and conditions. Your continuance as a member shall signify your acceptance to be bound by the latest terms and conditions applicable from time to time. If you do not agree to (or cannot comply with) any of the terms and conditions, we encourage you to surrender/withdraw your membership.